Industry
Nonprofit, Human & Social Services
Our Role
- Internal Compensation Data Collection & Analysis
- Regional Salary Benchmarking
- Pay Equity Assessment (Horizontal & Vertical)
- Compensation Modeling & Scenario Planning
- Structure Design & Rollout Recommendations
- HR Policy Advisory
Situation
With nearly 200 employees and a $13.5 million budget, Westmoreland Community Action (WCA) had just completed a major strategic planning effort. However, a critical internal need remained: a comprehensive review of its compensation practices. The organization had not conducted a formal salary assessment in many years, raising concerns about equity, competitiveness, and alignment with mission goals. To address these challenges, WCA engaged The Hill Group to conduct an in-depth, data-driven compensation study and deliver an actionable strategy for the future.
Solution
The Hill Group led a structured, transparent process to build clarity and confidence around compensation:
- Collected and analyzed employee-level data, including job descriptions and salary history
- Benchmarked compensation using regional nonprofit salary surveys, adjusted for inflation
- Conducted equity analyses across roles and levels to identify inconsistencies
- Modeled multiple adjustment scenarios to fit WCA’s budget and goals
- Developed a new, market-aligned compensation structure
- Provided communication and rollout strategies to support implementation
Results
- Delivered a detailed compensation report with insights into equity gaps and market alignment
- Designed a new compensation structure tailored to WCA’s financial realities and strategic goals
- Created a dynamic budgeting tool to model phased implementation
- Strengthened internal pay transparency and HR decision-making
- Positioned WCA to improve talent retention and attract mission-aligned professionals
- Aligned compensation practices with long-term organizational sustainability
Behind the Scenes
This engagement empowered WCA to move from uncertainty to strategic clarity. The Hill Group’s approach combined rigorous analysis with practical tools—allowing WCA to act on its values and invest in its workforce. The result is a stronger foundation for both operational excellence and mission-driven service delivery.