After completing the OPMAT, potential next steps include the following:

• Performing deeper analysis on one or more of the elements/sub-elements
• Implementing new policies, procedures, or KPIs
• Generating an Action Plan for improvement
• Executing Kaizen events, workshops, or improvement projects, OR
• Performing a more thorough assessment with The Hill Group’s OPMAT+ or Operations Performance and Maturity Audit

OPMAT+ and Operations Performance and Maturity Audit

While simple and effective, the OPMAT is The Hill Group’s most basic assessment offering. OPMAT+ and the Operations Performance and Maturity Audit provide a more accurate representation of the current state, uncover more actionable findings, capture qualitative feedback, and improve buy-in from all levels of the organization. In addition, we will work with the client to prioritize improvement opportunities and generate an action plan. Completing the OPMAT is not a prerequisite for OPMAT+ or the Operations Performance and Maturity Audit but is recommended.

OPMAT+ builds on the framework of the OPMAT and is facilitated by The Hill Group at the client’s site over a 2-day period. The assessment includes additional sub-elements that are scored against detailed criteria by a cross functional team of the client’s employees. The on-site assessment will entail a site tour, scoring sub-elements against detailed criteria, capturing qualitative feedback, summarizing results, identifying and prioritizing opportunities for improvement, and generating an action plan. After the visit, we will generate a report within 10 business days and review with the client to conclude the assessment.

The Operations Performance and Maturity Audit is our most comprehensive assessment with all the benefits of the OPMAT+ and is conducted by one of our consultants for an independent, unbiased assessment. We will visit the client’s site to assess any or all elements of the OPMAT+ by observing work areas in operation, reviewing/auditing documentation, reviewing/auditing KPI’s, and conducting management and employee interviews. On the last day of the visit, we will share results and work with the client to prioritize improvement opportunities and generate an action plan. After the visit, we will generate a report within 10 business days and review with the client to conclude the audit.