Supplier Input Process Output Customer (SIPOC) Map
SIPOC maps are used to quickly visualize the core steps of a process, identify what inputs are needed, who provides inputs, outputs produced, and who receives them. This tool is especially useful at the beginning of a project to define boundaries, understand process complexity, and align stakeholders.
Steps for Creating SIPOC Maps
- Define the Process BOUNDARIES so that only relevant information is captured.
- Outline the PROCESS in 5-7 steps. Keep it high level for simplicity and clarity.
- List OUTPUTS of the process steps. Outputs could be products, documents, or data.
- Identify the CUSTOMERS including internal departments, external customers, or specific roles.
- Identify what INPUTS are needed for each step. These could be materials, data, or essential information.
- Identify SUPPLIERS of the inputs. Suppliers can be external vendors or internal departments.
When to Use SIPOC Maps
- Before starting a process improvement project to define the current process and highlight areas for improvement.
- In early discussions with teams or stakeholders to provide a common understanding of the process and its key components.
- To prepare for more detailed mapping and analysis (e.g., flowcharts).
- When clarifying process roles to clearly define who supplies inputs and who receives outputs.
- To collaborate and align everyone on the scope and essential elements of the process.
Our team leverages over 30 years of experience in manufacturing to deliver value to our clients.
Strategy
Drawing on our proficiency in operations roadmap development and Lean Transformations, we help manufacturers create, communicate, and implement strategies throughout their organizations.
Execution
We take pride in being hands-on and working through the details to achieve results. Our execution services deliver tangible benefits including higher quality products, reduced variation, increased operational efficiency, a stronger bottom line, and improved customer satisfaction.
Measurement
A clear understanding of the current state combined with a focus on valid and meaningful metrics is essential for driving performance improvement. Our measurement and analysis services span from quick assessments and basic tools to advanced modeling and comprehensive operational evaluations.
For more information about the SIPOC Maps and how The Hill Group can help your manufacturing operations, see our Manufacturing industry page and contact info@hillgroupinc.com.